Core has a proven track record for helping businesses reach their goals thanks to our thorough project management, technical expertise and experience of building ongoing consultative and supportive relationships with our clients.
Marketers now own more of the customer journey and must engage in new ways across new channels to deliver satisfying customer experiences. At the same time they must track the results of their activity and deliver an ROI. We implement and configure Microsoft Dynamics 365 to facilitate planning, execution and measurement of campaigns from start to finish.
Sales teams must also adapt to the new customer journey; customers now research online and form opinions on organisations before any contact has taken place. Customers are now 57% of the way through the buying cycle before they begin to engage with you. Our approach to Microsoft Dynamics 365 enables Sales teams to build deeper relationships with customers and personalise every interaction.
Once the sale is made, you can keep customers for life by providing relevant, personalised service via case management, a self-service portal and social media management tools. We understand how to analyse your business processes and suggest best practice for deploying this technology.
Read more: Core Customer Relationship Management Brochure.pdf
Read about the upcoming release - Microsoft Dynamics CRM 2016.
As the UK's longest standing Microsoft Gold Partner for CRM, we are technical experts with unrivalled experience and proven successes. Our highly trained consultants are led by David Jennaway, one of the UK's few Microsoft Most Valuable Professionals for CRM. We use Investors In People accredited processes to ensure the best service possible for our valued clients. We offer the full range of services around Microsoft Dynamics CRM for commercial businesses as well as an accelerator for membership organisations.