IT Managed Services with 24/7 support, at a per user per month cost
Core Managed IT Services
Core’s Managed IT Service gives you freedom from day-to-day technical concerns and lets you focus on the tasks that help grow your organisation.
Available on a per user per month basis, our Managed IT Service is a convenient and cost-effective way to manage your IT.
Click on one of the options below to learn more about our managed services or to contact us.
Dependable, Proactive Managed Services
Our Managed IT Service gives you proactive support across your entire IT infrastructure and is designed to work in a business world that used a blend of cloud services and on-premise systems.
100,000 Exchange Mailboxes Managed
Thousands of users in more than 50 countries around the world already enjoy the benefits of Core’s IT service management solution, and we also maintain more than 100,000 Exchange Online mailboxes.
24/7 Managed Service Support
Core is a Microsoft Gold Partner, which gives us the fastest lines of communication with Microsoft to rapidly resolve any issues that may arise. We also provide 1st to 4th line support 24 hours a day, 365 days a year for all your users, devices and servers, for total peace of mind.
Core's Managed Services Benefits
✓ 24/7 Support – Get instant help at any time of day with our IT support which is available 24/7, 365 days a year.
✓ Multilingual support – Our Manged IT Service support is multilingual to help teams which are located around the world, not just in English-speaking countries
✓ Server support – Core can support your servers whether they are located on-premise or hosted in the cloud via Microsoft Azure
✓ Microsoft Office 365 support – Additional support is available for Microsoft Office 365 and the Enterprise Mobility Suite (EMS)
✓ Proactive patching – Core’s Managed IT Service provides proactive patching and security monitoring on all desktops and servers, so you are protected against newly discovered vulnerabilities as soon as possible
✓ Cloud-hosted service desk – Enjoy access to a cloud-hosted service desk system which lets your users check the status of issues and queries
Managed Services FAQ
A Managed Service Provider (MSP) is a professional IT company who provides IT services for other organisations. MSP companies can manage a little or a lot of your IT; the choice is yours. Managed IT Services include:
The cost of your Managed IT Service depends completely on what you choose to outsource to us. We will give you a detailed overview of any costs before you make a decision. Many organisations find it much more cost-effective to use an MSP than to keep all their IT in-house, and IT capital expenditure is often reduced or eliminated by using an MSP.
Using Core’s Managed IT Service can save you money because you only pay for what you use. For a predictable monthly outgoing, we provide you with a package of services and update your software as often as needed, at no extra cost.
That’s no problem! You can outsource as much or as little of your IT to Core as you like, leaving your in-house IT team free to focus on the tasks that can grow your organisation. Core can tailor a bespoke solution to meet your exact needs. Talk to a member of our team to find out more.
An outsourced help desk is an IT help desk provided to your organisation by another company. Benefits include 24/7 (and often, multilingual) support which is usually not available if the help desk is kept in-house.
Yes, our Managed IT Service is available 24 hours a day, every day of the year. You can contact us at any time of the day or night in case of an IT emergency, or even if you’re just working late and have a problem.
No, not at all. You can let Core look after, some, all or most of your IT, and you’re free to keep elements of your IT in-house, too. We know that every organisation has different requirements, so we can tailor a bespoke Managed Service solution to suit yours. We can manage your infrastructure, users and applications in full, or we can work together and integrate with your in-house team to fill in any gaps.