CRM in the cloud – what you need to know

Why CRM online?

There are obvious benefits of having a single platform that provides a suite of marketing, sales and customer service tools your whole organisation can use to collaborate and reach their objectives. But why choose CRM Online, Microsoft’s cloud offering, over the on-premise version?

Top 5 reasons to consider CRM in the cloud

Cloud customers get the latest updates first – there are two releases per year for CRM Online (whereas on-premise customers gain the functionality from the Spring release in the Autumn of the same year).

Flexibility – CRM customers can migrate to on-premise deployment at any time, should they wish.

Elasticity – storage can be purchased as and when needed.

Cost savings – your data is securely stored on Microsoft’s (or your CRM partner’s) servers, so you don’t need to have costly and complicated infrastructure managed in-house.

Accessibility – users can access CRM, online or offline, and on the go via the browser, client or apps, which are optimised for mobile/tablet use.

If you’d like to know more, check out our latest seminar: CRM in the Cloud.

Michael McDaid
Laura Lopez

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