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Knowledge Management: How to enable best practice sharing and information transfer

Event type: Knowledge Café

De Vere Holborn Bars, London

09/06/2015 16:00

 

​​​​​​​​​​​​​​How to e​nable best practice sharing and information transfer​

How L.E.K. Consulting are utilising SharePoint for their Knowledge Man​​agement system​

A survey of C-Level executives reported that 67% believe a robust Knowledge Management strategy in an organisation drives efficiency, best practice sharing and information transfer*. The expected gains were 34% customer value, 30% faster responsiveness 15% higher level of interaction and 10% cost reduction to the business. 

 
It cannot be under estimated how “time is money” when it comes to data retrieval and information management. Companies use data in different ways depending on their focus, need and client base, but the challenge is the same how to get the information you want as efficiently as possible.

 
This discussion session features a case study on L.E.K. Consulting’s knowledge management system. The system was developed utilising the benefits of Microsoft SharePoint whilst delivering a solution that worked for the challenges faced by L.E.K.

 

Case Study – L.E.K. Knowledge Management system development and deploym​​ent​

L.E.K. Consulting faced the challenge of holding over 30 years of IP in an outdated KM system. The system was accessed daily for project development and new business initiatives but could not deliver on speed or searchability to match the requests. It became apparent that they required a product that would deliver scalability, best in practice search capabilities, strong security and the potential to add more functionality to the system.

 
Philip Williams, Chief Knowledge Officer, L.E.K. Consulting 
Eamon Mc Gann, Operations and Technical Director, Core

 

Discussion: How to enable best practice sharing and information transfer?

This discussion session gives attendees the opportunity to discuss the issues in an informal Knowledge Café format. This is a great way of opening up conversations and discussions that will give participants a deeper understanding of the implications of these developments. After the short introduction to the topic and the case study, attendees break into small groups to consider the questions. The session will finish with a group discussion and round up of key themes and challenges that were identified and we’ll circulate a paper summing up the ideas after the event.

 

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