Trafigura, a global oil and metals trader, has vast quantities of information spread across the organisation. This ranges from pictures of the latest Christmas parties to vital contracts and financial information. It used to be stored haphazardly in public folders, network drives, and e-mail archives, which meant that the company’s 1,000 employees sometimes found it difficult to track down information. The Chief Information Officer wanted to have a place where all the information would be stored together.
Core built an intranet site and document management solution that helped Trafigura overcome their challenges. This allowed them to work with their partners and control exactly who has access to information using tags, so that sharing information is both easy and secure. It also allowed staff to find information easily therefore being able to work more efficiently.
The Chief Information Officer was very pleased with the outcome, “Their experience in implementing previous SharePoint Server solutions has made it a success”.
People are finding information they didn’t know existed. Browsing through the portal, they can find a floor plan for an office they are visiting, or they can search for specific help topics relating to their in-house application systems. It has a business benefit because it helps new people get up to speed more quickly. However, the biggest benefit is efficiency. All the information people need will be available on the site, and it will be easy to find using search.