The Brief

The Brief

 

The National Autistic Society is the foremost organisation in the United Kingdom for people with autism and those who care for them.

With a head office in London and 60 sites throughout the country, the National Autistic Society relies on its intranet to draw the organisation together and share information among members of staff, volunteers and partners. They wanted to ensure that documents could be shared amongst the right people in order to progress the organisation and believed the way forward was to change their intranet.

The Approach

The Approach

 

As the charity had relied on public folders in Microsoft Office Outlook and shared network drives to distribute documents. As the number of documents approached 1,000, the system “couldn’t cope.” The idea of replacing this ad-hoc system with an intranet with built-in document management made a lot of sense.

Core took Microsoft Office SharePoint Server and added some specific features including a simple wizard that allowed content creators to apply tags to documents that reflected the taxonomy. These changes to the central document library layout meant that traffic was being driven to their website. Core was able to achieve this change for them as a unique gadget (or “Web part”) could be added to any page on the intranet to list relevant documents

It used Office SharePoint Server to search for tags that related to the page in question. Of course, the intranet also features a conventional Internet-style search tool and other useful features such as an HR area, hints and tips, and an event calendar.

The Result

The Result

 

With the new intranet up and running, traffic has increased by about 20 percent, from 10,000 pages views weekly to 12,000. Visitors are now staying longer on the site and exploring beyond the home page with the number of people who view multiple pages having doubled.