The National Autistic Society is the foremost organisation in the United Kingdom for people with autism and their carers.
With a head office in London and 60 sites throughout the country, the National Autistic Society relies on its intranet to draw the organisation together and share information amongst staff, volunteers and partners. The society wanted to ensure that documents could be shared amongst the right people in order to progress the organisation, and believed the way forward was to change their intranet.
The charity had previously relied on public folders in Microsoft Office Outlook and shared network drives to distribute documents. As the number of documents approached 1,000, the system could no longer cope. So, it made sense to replace this ad-hoc, out of date system with an intranet complete with integrated document management.
Core took Microsoft Office SharePoint Server and added specific features including a simple wizard, which allowed content creators to apply tags to documents which reflected the taxonomy. These changes to the central document library layout meant that traffic was being driven to their website. Core was able to deliver this change through enabling a unique gadget (or web part) listing relevant documents, to be added to any page of the intranet. Office SharePoint Server could then be used to search for tags relating to the page in question. The intranet also features a conventional internet-style search tool an other useful features, such as an HR area, hints and tips and an event calendar.
With the new intranet live, traffic has increased by about 20%, from 10,000 weekly page views to 12,000. Visitors are now staying longer on the site and exploring beyond the homepage, with the number of people viewing multiple pages having doubled.