Investors in People was created by the United Kingdom government in 1991, as a non-departmental public body to help businesses with staff training and development.
After five years, the organisation decided it was time to upgrade their existing software to develop a new website. There were two main goals: streamline the process of content creation and publishing (it was taking up to two days to format and publish a document on the existing system), and make it easier for people to find what they were looking for on the site.
Investors in People already used Microsoft Office SharePoint Portal Server for its intranet, so it felt confident in selecting the new Microsoft Office SharePoint Server to manage its public website.
Utilising some of the features of SharePoint, including search, website visitors have used the new capability to unearth documents “even we didn’t know we had.”
Content creators use everyday programs -like Microsoft Word- to create content, and upload it to an internal-only version of the website. Any new content is automatically copied over to the live site on a nightly basis. This is a straightforward and easy-to-use use system, ensuring site content is current and easier to maintain.
The updated system has changed the behaviour of site traffic drastically. While the number of visitors has remained the same, the length of time spent on site has increased, and people are reading more material. More importantly, the number of people requesting information packs has increased by as much as 30%; this is the primary goal of the website.
“We see it as a massive improvement over what we had before. For a limited development effort on our part, it’s extremely powerful and useful for customers.”