Investors in People was set up by the United Kingdom government in 1991 as a non-departmental public body to help businesses with staff training and development.
The organisation decided after five years it was time to upgrade their existing software to develop a new website. There were two main goals, to streamline the process of content creation and publishing. On the existing system, it could take a day or two to format and publish a form or document. Second, he wanted to make it easier for people to find what they wanted on the site.
Investors in People already used Microsoft Office SharePoint Portal Server for its intranet, so it felt confident in selecting the new Microsoft Office SharePoint Server to manage its public Web site.
Utilising some of the features of SharePoint the such as the search features website visitors have used the new capability to unearth documents “even we didn’t know we had.”
For those responsible for creating content for the website they use everyday programs like Microsoft Office Word to create the content and upload it to an internal-only version of the Web site. Every night, any new content is automatically copied over to the live site. It is very straightforward and easy to use. This means that content on the site is more up to date and easier to maintain.
The updated system has changed the behaviour of the site’s traffic drastically. While the number of visitors is the same, people are staying longer on the site and reading more material. More important, the number of people requesting information packs has increased by as much as 30 percent. Since this is the primary goal of the Web site.
“We see it as a massive improvement over what we had before. For a limited development effort on our part, it’s extremely powerful and useful for customers.”