HomeAway Inc. is the worldwide leader in online holiday property rentals. As an online-focused company, email is critical to the way HomeAway does business therefore they decided to move the company’s email from an ageing on-premise Exchange 2003 solution to the cloud.
HomeAway talked to Microsoft, and Microsoft recommended Core. When they approached Core they talked through the project, and got some advice on how they could approach it and how they could help. Core provided consultancy and guidance ensuring they would have the necessary skills to support the system in the future. As with any migration there were some challenges along the way but Core provided expertise, information and best practice tips enabling the team at HomeAway to meet its deadlines.
The company’s innovative approach to a robust single sign-on, with DNS load balancing and traffic-management across servers in the US and EU, is helping the company achieve a near 100% uptime there. HomeAway came up with the solution, and Core helped them build a successful implementation. Tom Bennett isn’t just pleased with the success of the migration, but with the company’s experience with Core. HomeAway’s priority was to ensure that the new email solution not only worked, but that his in-house engineers were left feeling comfortable with the technology. He feels that Core helped achieve that.
“With anything that comes down the line, we feel that we have a relationship now where we can pick up and phone, ask the question, and Core will either come back to us or point us in the right direction.”