The Brief

The Brief

 

Fresh Tracks provide innovative and challenging team building solutions to a wide range of companies. They were already using Microsoft Dynamics CRM, but were not using it to the best of its capabilities.

Our Approach

Our Approach

 

Core provided face-to-face training to empower users to utilise their existing system, without the need for expensive customisation.

Core ensured all data was imported into their CRM system. Once this was in place, our specialist consultants conducted small group training sessions for all users.

 

The Result

The Result

 

Since working the Core, the number of Fresh Tracks staff members using Microsoft Dynamics CRM has increased tenfold, making it one of the most valuable tools within the business.

Staff could take advantage of centralised data, and enjoy full visibility of the complete pipeline; this increased productivity and reduced data inaccuracies.