The brief

The brief

 

Fresh Tracks provide innovative and challenging team building solutions to a wide range of companies. They were already using Microsoft Dynamics CRM but were not using it to the best of its capabilities.

Our Approach

Our Approach

 

Through some face to face training, Core was able to empower users to utilise their existing system without the need for expensive customisation. Core ensured all their data was imported into their CRM system, once this was in place we used a variety of specialist consultants to conduct small group training sessions for all users.

 

The Result

The Result

 

Since working with Core, the number of staff using Microsoft Dynamics CRM has increased tenfold and it has become one of the most valuable tools within the business. Staff were able to take advantage of centralised data and have full visibility of the complete pipeline which meant increased productivity and reduced data inaccuracies.