Chester Zoo, the UK’s number one wildlife attraction, had been struggling to use an outdated intranet and document management system. The system had several facets with no real structure, and had fallen into disuse. They needed a new knowledge management system that would enable the zoo to share information easily and keep staff informed of latest developments at the click of a mouse.
Core worked with Chester Zoo to implement a whole new solution based on Microsoft SharePoint, offering real value to the charity. The project ranged from managing and handling the development of the new Intranet, to creating a new media library to store all images and information which the zoo uses on a daily basis. Core even trained the in-house IT team on how to extend and maintain the new software, including guidance on structure and importing content.
The new Intranet is now an integral part of Chester Zoo, with the latest information being accessed by staff every day, providing immediate access to policies and forms. Gone are the days of company-wide emails; they are now replaced with a live noticeboard. There’s no more searching through an inbox for information; it is all there at their fingertips ensuring nothing gets missed!