Founded in 1987 with a portfolio of just 12 cards, Carte Blanche has grown from an innovative UK greetings card company into an international player in the greetings card, gifts, toy, licensing and digital fields. As Carte Blanche grew, they experienced many challenges, for example, the licensing department struggled with a dated and ad-hoc workflow which saw many processes handled via email and attachments, with spreadsheets providing the main means to track licenses and approvals.
There are several off-the-shelf applications that address the requirement companies have to manage the standard license approval process but these require an upfront investment and an annual license, making them expensive to run long-term. In addition, any bespoke amendments that are required will incur an additional cost. However, Carte Blanche was already familiar with Microsoft SharePoint, and saw the potential to adopt it here.
“We thought that if SharePoint was about document approval and workflow, then that’s more or less the basis of what a licensing approval process is trying to achieve. We realised that we couldn’t do it ourselves, and that we needed to engage with a SharePoint consultancy that really understood SharePoint and, most importantly, our own business. We looked at several consultancies within the marketplace, and that’s where we found Core.”
This new solution gave the team a more efficient workflow with a more easily tracked procedure, however this wasn’t without the long-term costs of off-the-shelf alternative. Taking those costs into account, the investment in SharePoint will pay for itself in under three years. Thanks to solid knowledge transfer from Core’s consultants, the in-house team at Carte Blanche can manage the solution from here on in.
“Core had the right approach and expertise – and at a competitive price. They were able to go above and beyond some of the other providers and really listened to what we wanted to achieve from our SharePoint migration.” Brian Bennet, IT Manager