It cannot be under-estimated how "time is money" when it comes to data retrieval and information management. Companies use data in different ways depending on their focus, need and client base.
A call centre wants to retrieve the relevant article as quickly as possible to answer the customer's question, a law firm wants to see all documentation relating to a case; these are different needs but with the same challenge of how to get the information you want as efficiently as possible.
Core’s knowledge management solution is based on intuitive and interactive search capabilities built on the needs of the client. We understand that every company is different and this is the starting point when we develop a solution.