Microsoft's fully integrated customer relationship management (CRM) system, Microsoft Dynamics CRM, helps organisations attract, keep and develop profitable and engaged relationships from a single operating platform.
Prospects, customers, suppliers, partners, influencers...all interactions to and from your organisation in one place, for all who need it. The single source of data means information can be accessible, easily reported on and truly useful in providing actionable insights. Tracking and reporting of these developing relationships, from an initial enquiry email, to a sales opportunity, to repeat business, is fundamental to gaining the big picture of what is effective, valuable and important. Your CRM system is the heart which supplies your whole organisation.
For professional bodies and membership associations, Core's unique Membership Platform (previously known as Excitation's Membership Platform) is an accelerator designed using our extensive experience in this sector, which we configure to individual requirements.
Microsoft Dynamics CRM provides a single operating platform for all staff that enables you to manage ongoing relationships with customers from first contact, through purchase and post sales.
With its suite of sales, marketing and customer service tools, Microsoft Dynamics CRM helps organisations attract, keep and develop profitable and engaged relationships not only with prospects and customers, but also with suppliers, partners, influencers and any other type of contact your organisation interacts with.
Get a clearer view of customers, make more informed marketing investments, increase your number of leads, close more business and offer more value.
As the UK's longest standing Microsoft Gold Partner for CRM, we are technical experts with unrivalled experience and proven successes. Previously known as Excitation, the CRM division of Core has an unrivalled track record of delivering successful CRM projects for a wide spectrum of membership organisations including RICS, the Royal College of Ophthalmologists and the Chartered Institute of Housing.